- Industry: Government; Labor
- Number of terms: 77176
- Number of blossaries: 0
- Company Profile:
A professional who answers inquiries from persons entering establishment. Respnsibilities include:
* Provides information regarding activities conducted at establishment, and location of departments, offices, and employees within organization.
* Informs customer of location of store merchandise in retail establishment.
* Provides information concerning services, such as laundry and valet services, in hotel.
* Receives and answers requests for information from company officials and employees.
* May call employees or officials to information desk to answer inquiries.
* May keep record of questions asked.
Industry:Professional careers
A professional who provides travel information and arranges accommodations for tourists. Respnsibilities include:
* Answers inquiries, offers suggestions, and provides descriptive literature pertaining to trips, excursions, sports events, concerts, and plays.
* Discusses routes, time schedules, rates, and types of accommodations with patrons to determine preferences and makes reservations.
* Verifies arrival and departure times, traces routes on maps, and arranges for baggage handling and other services requested by guests.
* May deliver tickets.
* May arrange for visas and other documents required by foreign travelers.
* May contact individuals and groups to inform them of package tours.
Industry:Professional careers
A professional who furnishes information to public concerning status of state-owned lands for lease, and assists applicants to file documents required to lease land. Respnsibilities include:
* Answers public inquiries concerning types of land leases available.
* Furnishes current information concerning land classification, withdrawals from market, or mineral reservations.
* Assists applicant in completing required documents.
* Examines applications, transfers, and supporting documents for conformance with agency specifications.
* Processes documents, collects fees, and maintains history ledgers of state-owned land.
Industry:Professional careers
A professional who furnishes information to public concerning status of state-owned lands for lease, and assists applicants to file documents required to lease land. Respnsibilities include:
* Answers public inquiries concerning types of land leases available.
* Furnishes current information concerning land classification, withdrawals from market, or mineral reservations.
* Assists applicant in completing required documents.
* Examines applications, transfers, and supporting documents for conformance with agency specifications.
* Processes documents, collects fees, and maintains history ledgers of state-owned land.
Industry:Professional careers
A professional who obtains telephone numbers at pay stations for persons with visual impairment, persons unfamiliar with local telephone exchanges, or others unable to secure satisfactory telephone service.
* Usually stationed at hotels, military bases, or similar places frequented by strangers.
* Contacts international operator or direct-dials to place international telephone calls, and collects toll from caller.
* Periodically verifies operating condition of telephones within facility and advises supervisor of location of malfunctioning equipment.
Industry:Professional careers
A professional who receives callers at establishment, determines nature of business, and directs callers to destination. Respnsibilities include:
* Obtains caller's name and arranges for appointment with person called upon.
* Directs caller to destination and records name, time of call, nature of business, and person called upon.
* May operate PBX telephone console to receive incoming messages.
* May type memos, correspondence, reports, and other documents.
* May work in office of medical practitioner or in other health care facility and be designated Outpatient Receptionist or Receptionist, Doctor's Office.
* May issue visitor's pass when required.
* May make future appointments and answer inquiries.
* May perform variety of clerical duties and other duties pertinent to type of establishment.
* May collect and distribute mail and messages.
Industry:Professional careers
A professional who receives callers and responds to complaints in person or by telephone for government agency. Respnsibilities include:
* Questions callers to ascertain nature of complaints against government agency; records complaint on standard form; and routes form to appropriate department or office for action.
* Contacts department or office to which complaint was referred to determine disposition.
* Contacts complainant to verify data and follow-up on results of referral.
* Compiles complaint records, by category, department office, and disposition.
* Notifies supervisor of patterns of poor provision of service.
* Maintains up-to-date reference materials and files.
Industry:Professional careers
A professional who answers telephone calls from customers requesting current stock quotations and provides information posted on electronic quote board.
* Relays calls to registered representative as requested by customer.
* May call customers to inform them of stock quotations.
Industry:Professional careers
A professional who provides travel information and other services to tourists at State Information Center. Respnsibilities include:
* Greets tourists, in person or by telephone, and answers questions and gives information on resorts, historical sites, scenic areas, and other tourist attractions.
* Assists tourists in planning itineraries and advises them of traffic regulations.
* Sells hunting and fishing licenses and provides information on fishing, hunting, and camping regulations.
* Composes letters in response to inquiries.
* Maintains personnel, license-sales, and other records.
* Contacts motel, hotel, and resort operators by mail or telephone to obtain advertising literature.
Industry:Professional careers
A professional who supervises and coordinates activities of workers engaged in taking, recording, and canceling reservations in front office of hotel. Respnsibilities include:
* Sorts reservations received by mail into current (up to 3 days) and future (over 3 days).
* Sends futures to reservation center in other hotel of chain.
* Gives current reservations to clerks for computerization.
* Receives contracts detailing room allotments for conventions from sales representative and feeds information into terminal.
* Corresponds with groups and travel agents to answer special requests for rooms and rates.
* Verifies that daily printouts listing guests' arrivals and individual guest folios are received by Room Clerks.
* Maintains weekly attendance sheet and sends to payroll department.
* Delegates assistants to train clerks in taking telephone reservations and in operating computer terminals and printers to store and receive reservation data.
* Reschedules workers to accommodate arrivals of conventions and other groups.
* Recommends promotion and discharge of workers to manager, front office.
* Performs other duties as described under supervisor master title.
Industry:Professional careers
